Access My Library Record Online

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  • Enter your Library Card Barcode (no spaces) in the Username Box. The username is case sensitive.

  • Enter your password as it was given to you when you registered for your library card. If you cannot remember your password, contact the Library Reference Desk ( 413-565-4181 Ext. 1620) and ask the librarian to reset your password or click on the Forgot Your Password.

  • Once you have filled in your username and password, click on the Log In, you will be taken to your My Account page where you can manage many aspects of your library account.

    • Please remember that renewals are governed by certain circulation parameters and some items may not be renewable. Some of the reasons preventing renewal are:

      • The item is non-renewable

      • The item has already been renewed once.

      • The patron’s record is blocked due to fines in excess of $10.00.

      • There are holds on the item

      • The item is overdue

To begin viewing your library record online:   Click Here

 

IF YOU CAN’T LOG INTO YOUR C/WMARS ACCOUNT

Mis-typed or Incorrect Username or Password:
Be sure that your CAPS Lock Key is Off.
Re-enter your Username and Password.
Expired Account:
Your library card has an expiration date. The expiration date prompts us to confirm your contact information and change anything that has changed.
Computer Settings Prevent Access:
Sometimes the internet security settings on a patron’s desktop or laptop computer will prevent successful Adding login, https://longmeadow.cwmars.org/eg/opac/login?   a list of trusted sites will solve this problem
Computer Firewall Settings Can Prevent Access:
Sometimes the firewall settings on a patron’s computer will block successful login. The solution to this will vary, depending on which firewall is installed and operating.
Password Error:
Occasionally, a patron’s password is incorrectly changed. This can be remedied by, Contacting the Library.
Attempting to Log in at the Wrong Web Site:
The correct catalog address is, https://longmeadow.cwmars.org/eg/opac/home You can link to the catalog from the library website.
Incorrect BarCode Number:
Inactive card numbers cannot be used to log in, Contact the Library to verify that your BARCODE  NUMBER is active.
Patron Account Blocked or Barred:
Patron account can become BLOCKED or BARRED for a variety of reasons. Contact the Library.

If you have any questions, please call the Reference Desk at (413) 565-4181 Ext. 1620.

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