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Library Appointments: Click here to reserve an appointment. 
Tuesday afternoons 2-2:45, 3-3:45, 4-4:45 
Thursday evenings 5-5:45, 6-6:45, 7-7:45 
Friday mornings 10-10:45, 11-11:45, 12-12:45 

Curbside Pickup Hours: 
Mondays & Wednesdays 3:00-6:00 
Saturdays 12:00-3:00 

Book Return Hours: 
Mondays & Wednesdays 9-6 
Tuesdays & Fridays 9-5
Thursdays 9-8
Saturdays 9-3 
Our Book Depository is located on the side of the building to the right of our Main Entrance. 
Do not return Chromebooks in the Book Depository.

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VISITING THE LIBRARY 
Due to COVID-19, we have had to initiate new procedures at the Library.  One such procedure is the way we are able to open to the public.  The Library is now open for Appointment Based visits. 

Library Appointments: 
Tuesday afternoons 2-2:45, 3-3:45, 4-4:45 
Thursday evenings 5-5:45, 6-6:45, 7-7:45 
Friday mornings 10-10:45, 11-11:45, 12-12:45

To Schedule an Appointment: 
Please fill out our Library Visitation form by clicking here to select the day and time of your visit. Appointments can also be made by calling the Library at 565-4181 x-1620.

Arriving at the Library: 

  • Line up along the sidewalk observing social distancing guidelines.  In consideration of people returning items in our Book Depository, do not line up on the stairs. 
  • When doors open proceed up the stairs one at a time.
  • Please provide your name so we can verify your appointment.
In the Library: Please wear a mask and observe social distancing guidelines. Appointments can be made to visit the Discovery Room or the Adult Library.

Checking Out Items: 

  • You may check out your items at the Circulation desk or the Self-Checkout station. 
  • Please have your Library Card ready when you go to check out your items. 
  • Line up along the Circulation Desk, observing social distancing guidelines. 

Leaving the Library: Once you have checked out your items, exit the building through our Main Entrance. 

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HOLDS  
Due to COVID-19, we have had to initiate new procedures at the Library.  One such procedure is the way we handle holds.  

Storrs Library Holds  
When a hold is placed, staff retrieve it from the shelves and check it in, at which time a notification email is sent to the patron.  Staff will then check the item out to the patron so it is ready when they come to pick it up during Curbside Pickup hours.  

Holds coming from other Libraries  
When a hold is placed on an item at another Library, Storrs Library needs to wait for that Library to retrieve the item from their shelves and send it to us.  When we receive the item, staff will check it in and a notification email will be sent to the patron. Staff will then check the item out to the patron so it is ready when they come to pick it up during Curbside Pickup hours.

What this means for you  

  • You can request items from “All C/W MARS Libraries.”  
  • Items are checked out for three weeks with one renewal and fines are waived through the end of the year.

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BOOK CLUBS 
We are accepting Book Club requests. If your Book Club would like to order several copies of the same title, please contact Nick CALABRESE at ncalabrese@longmeadow.org.

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BORROWING MUSEUM AND PARK PASSES 
Due to COVID-19, we have had to initiate new procedures at the Library.  One such procedure is the way we handle Museum Passes. 

Here is what you need to know: 

  • Museum Passes are available on a first come, first served basis. 
  • Museum Passes are available through phone reservation and can be picked up during Curbside Pickup or Appointment Based visits. 
  • Before borrowing a Pass, carefully read the Museum’s instructions and plan ahead. 
  • Follow directions on the museum’s website to plan your visit. 
  • Passes are checked out for 1 week. 
  • Return Passes through our Book Depository to the right of the Main Entrance. 
  • Please return Passes as soon as possible. 
  • Passes will be quarantined between uses. 

How to reserve a Museum Pass: 

  • Have your Library Card available and call the Library at 565-4181 x-1620. 
  • Tell the staff what Pass you would like to borrow so they can check availability. 
  • If the Pass is available, staff will check it out to you for 1 week from the following day.
  • Passes need to be picked up the day of, or the day after they are reserved. 
  • If you do not pick up the Pass the next day, it will be returned and made available for the next patron. 
  • EXAMPLE 1: You call on Tuesday to reserve the Basketball Hall of Fame pass.  It is checked out to you for 1 week beginning Wednesday.  You may pick up the pass during our Wednesday Curbside Pickup hours.  If you do not pick it up Wednesday, the pass will be returned and made available for other patrons. 

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BORROWING CHROMEBOOKS  
Due to COVID-19, we have had to initiate new procedures at the Library.  One such procedure is the way we lend Chromebooks.  

Here is what you need to know: 

  • Chromebooks are available on a first come, first served basis. 
  • Chromebooks are available through phone reservation and can be picked up during Curbside Pickup or Appointment Based visits. 
  • Chromebooks are checked out for 1 week. 
  • Chromebooks will come in a backpack that also contains a cord and charger. 
  • Chromebooks can be returned during Curbside Pickup hours or Appointment Based visits. 
  • Do not return Chromebooks through the Book Depository.   
  • Chromebooks will be quarantined between uses. 
  • Overdue fines are forgiven through December. 

How to reserve a Chromebook:  

  • Have your Library Card available and call the Library at 565-4181 x-1620.  
  • Tell the staff that you would like to borrow a Chromebook.  
  • If a Chromebook is available, staff will check it out to you for 1 week from the following day. 
  • Chromebooks need to be picked up the day of, or the day after they are reserved.   
  • If you do not pick up the Chromebook the next day, it will be returned and made available for the next patron.  
  • EXAMPLE: You call on Thursday to reserve a Chromebook.  It is checked out to you with a due date 1 week from Friday.  If you do not pick it up on Friday, it will be returned and made available for other patrons.  You will have to call the Library if you would like to reserve another Chromebook.  

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CURBSIDE PICKUP 
When your HOLD is ready, you will receive an email, text or phone call. Once you receive this notice, you may visit the Library to pick up your hold during our Curbside Pickup hours or you may click here to make an appointment to visit the Library. 

Curbside Pickup by Car  

  • Signs along the driveway will provide you with instructions to stay in the carline until you reach the yellow line across the driveway.  
  • When you arrive, please tell us your last name. A staff member will then place your available items on a table at our main entrance for you to pick up.  
  • Alternate walkers & drivers.  
  • In order to help us offer safe and efficient service for everyone, we ask that you please wait your turn in line and maintain social distance.  

Curbside Pickup on Foot or Bicycle  

  • Signs along the driveway will provide you with instructions to stay in line until you reach the yellow line across the sidewalk.  
  • When you arrive, please tell us your last name. A staff member will then place your available items on a table at our main entrance for you to pick up.  
  • Alternate walkers & drivers.  

Curbside Pickup Hours  
Mondays & Wednesdays 3:00-6:00  
Saturdays 12:00-3:00  

Other things you should know  

  • Donations to the Friends of the Storrs Public Library Book Sale are suspended until further notice.
  • Please do not deposit book donations at the library. 

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RETURNS  
Due to COVID-19, we have had to initiate new procedures at the Library.  One such procedure is the way we handle returns.  When items are returned, we place them in quarantine for at least 72 hours, however it may be longer depending on our workload.  

Book Return Hours: 
Mondays 9-6 
Tuesdays 9-5 
Wednesdays 9-6 
Thursdays 9-5 
Fridays 9-5 
Saturdays 9-4 

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FINES & FEES  
At Storrs, we understand this is a challenging time. Keeping our families and ourselves safe and healthy is our priority, and an overdue book can seem like just one more complication. Storrs wants to make life a little easier and here’s how we’re doing it:  

Storrs Library has eliminated late fees on overdue materials through December 31, 2020 in an attempt to remove barriers and increase access to books, resources and services.  

Overdue Fines: Existing late/overdue fines will be cleared from all accounts, so everybody has a fresh start. If fines appear on your record, don’t worry! Staff will remove them during your next transaction. In addition, our system automatically renews your items once. This doesn’t mean that you can check out an item and never bring it back.  After all, Library materials belong to all of us, and others in the community may be waiting for them.  

Long Overdue/Lost Status: An item will enter Long Overdue/Lost status 28 days after the maximum borrowing period is over; 6 weeks in most cases. If you do not return your item, you will receive an email notification to either return the item or be held responsible for replacement costs and your account will be suspended from further borrowing. To get your account back to zero, just return the item.  

What will happen after December 31, 2020? Fines are a significant source of revenue that cannot be overlooked. The Storrs Library Board of Trustees will continue to deliberate on the best course for the Library and community as they provide for operational costs not funded by the Town of Longmeadow. We will keep you informed of our decision on this important issue.  

In the meantime, don’t worry about late fees and keep borrowing, reading, attending virtual programs, and please stay safe!