In response to the ongoing pandemic, our network CW MARS has implemented a way for library patrons without a library card number to borrow materials from CW MARS Digital Collections. Get your Instant Digital Card today, for free — all you need is a mobile phone number!
Please note: if you already have a CW MARS library card (or have had one in the past), it is strongly advised that you do NOT sign up for an Instant Digital Card. If you’re having trouble accessing Overdrive using your own card (if it’s lost, expired, etc.), please email us at email@example.com or call us at 413-565-4181 for assistance.
How do I get an Instant Digital Card?
When you access the CW MARS Digital Collections, either through the CW MARS Digital Collections website or the Libby app, you will be prompted to log in. If you do not have a library card number, click to get a free one instantly using your mobile number.
You will be asked for your mobile number. This is required for access.
A one-time code will be sent via text message to ensure only someone in possession of the mobile device can use the number to register.
Using your name and mobile number, OverDrive will then look up your address using a third-party service. A Date of Birth may also be required in some instances. OverDrive does not store DoB.
If the address associated with your mobile number matches a zip code in your library’s service area, OverDrive will provide you access to the CW MARS digital collection.
Instant Digital Cards expire within one year. You can visit your local library to sign up for a full library card and extend your access.
I tried to get an Instant Digital Card, but it didn’t work!
There are a few things that can happen to prevent you from successfully signing up for an Instant Digital Card.
- You used a non-US cell phone number. The lookup feature only works with US mobile numbers.
- The phone number was not registered to an address in the CW MARS service area.
- You used a phone number already registered to an Instant Digital Card. Only one digital card can be registered per mobile number.
Visit the Overdrive FAQ section on Instant Digital Cards, or contact us at Storrs Library. We are available for remote assistance between the hours of 9 to 5, Monday to Friday by email at firstname.lastname@example.org. Staff is regularly checking Storrs Library’s voicemail for our main line (413-565-4181). Please note that if you leave a voicemail, we ask that you include in your message the best telephone number for staff to return your call.