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Get a Library Card

Your library card is the key to borrowing materials, downloading e-books, audio books, and music, using our research databases and online learning tools, and much more.  Your Storrs library card will also allow you to borrow at any C/WMARS (Central/Western Massachusetts Automated Resource Sharing) library.

Anyone who is a resident of Massachusetts or owns property in the state and can provide acceptable identification and proof of the current home address may apply for and receive a library card. Click here for the printable registration form or pick one up at the library circulation desk.

Examples of Acceptable Identification Include:

  • Driver’s license with current address
  • Massachusetts ID card
  • A combination of any photo ID card , and if that is lacking the current address*, documentation of the current address (examples – utility bill, eBill, imprinted bank check, official school schedule, etc.)
*A post office box or business address in not sufficient; a current residential address is required.

Patrons under the age of 18 must have a parent or guardian sign the application for a library card. No card will be issued otherwise.

Bay Path students are eligible for a library card. Students must supply a home address in addition to the local college address. All Bay Path student cards expire at the end of each academic year.

There is no charge for an initial library card or replacement card. Materials may not be checked out without a library card (or the account number).

Out of State Registration Policy:

As of January 12, 2006, all out of state cardholders including new registrations and re-registrations will be assessed a $35.00 annual fee upon registration or renewal.  A waiver may be applied for the following circumstances, provided proper documentation is presented:

  1. Longmeadow taxpayers who present a copy of their current Longmeadow tax bill.
  2. Employees of the Town of Longmeadow who present a pay stub.
  3. Volunteers in a Longmeadow Town Department who bring in a note from their supervisor.
  4. Donors to Storrs Library and Friends of Storrs Library who have made a contribution of $35.00 or more between November of the past year and December of the current year. A receipt or cancelled check must be presented.

This policy applies mainly to Connecticut residents who live in close neighboring communities to Longmeadow or those who meet the requirement listed above.  All requests for out-of-state privileges at the Storrs Library will be reviewed on a case-by-case basis.  Storrs Library staff reserve the right to refuse or rescind out-of-state privileges at any time.

Lost your card?  Please report your lost card as soon as possible

Borrow

To borrow materials from Storrs Library, you must have a valid Storrs Library or C/WMARS System card. You must have your card with you to borrow materials, and your account must be in good standing.

Loan periods, limits and returns

Loan Periods

  • Adult New Fiction and New Nonfiction, 14 days with one renewal
  • Fiction and Nonfiction, 21 days with one renewal
  • Periodicals, 7 days with one renewal
  • Compact Discs, 21 days with one renewal
  • Books on CD, 21 days with one renewal
  • DVDs, 7 days with one renewal
  • Museum and Park Passes, 2 days
  • E-readers, 21 days with no renewal
  • Launchpads, 21 days with one renewal

Circulation Limits

Patrons are welcome to take out up to 50 items system-wide. System-wide circulation of certain item types is limited as follows:

  • DVDs, 20 per card
  • Books on CD, 20 per card
  • Compact Discs, 20 per card

Most items will automatically renew. If an item that you have borrowed does not renew, contact the Reference Desk.

Borrowed items may be returned to the library’s curbside book return seven days a week, to the library during open hours of operation, or any member library of the C/WMARS System.

Placing a hold

You can place a hold on an item to have it picked up at Storrs Library. To place a hold on an item, call the library, ask a staff member or place a hold online.  When the requested item comes in, the Library will notify patrons by telephone, text or email.  The maximum number of holds on a patron’s record at one time is 20.  If you wish to have another person(s) pick up your holds, please download and fill out the Hold Pick Up Authorization Form and return to the library

Interlibrary loan

If the item you are looking for is not owned by C/WMARS, it may be possible to get it from another library system through the library’s Interlibrary loan service. Please inquire at the Reference Desk for help or click Commonwealth Catalog at the bottom of page when searching the catalog.

Requesting materials

You may request materials for purchase that are not available through C/WMARS or Interlibrary loan at the library or online.

Fines & Fees

We know that accidents happen. Please be aware that:

Fines will accrue on your account on all overdue materials at the following fine rate:

  • Books, $0.10 per day per item to a maximum fine of $3.00
  • Paperbacks and Periodicals, $0.10 per day per item to a maximum fine of $3.00
  • Compact Discs, $0.10 per day per item to a maximum fine of $3.00
  • Books on CD, $0.10 per day per item to a maximum fine of $3.00
  • DVDs, $1.00 per day per item to a maximum fine of $5.00
  • Museum and Park Passes, $5.00 per day up to a maximum fine of $35.00
  • eReaders, $1.00 per day up to a maximum fine of $25.00
  • Launchpads, $1.00 per day up to a maximum fine of $10.00

If you owe more than $10 in fines or you have a lost item, you may not check out materials.

Fees – If you lose or damage an item, you will be charged the replacement cost of the item plus a $2 processing fee for books, magazines, and other materials.  Refunds will be given upon the return of materials in good condition within 2 weeks of payment, minus the processing fee.

Fines and Fees may be paid online or at the library.

Renew

Most Storrs Library materials will renew automatically and are eligible for one renewal.  Materials that do not renew automatically such as, multimedia, electronic devices, and certain interlibrary loan materials, may be renewed once, by telephone, online, or in person providing there are no outstanding requests. To check the item’s renewal status, view your account online using the My Account section or stop by the library.

Using your library card number and PIN, you can log into your account to view your library record.

  • Enter your Library Card Barcode (no spaces) in the Username Box. The username is case sensitive.
  • Enter your PIN as it was given to you when you registered for your library card. If you cannot remember your password, contact the Library Reference Desk ( 413-565-4181 Ext. 1620) and ask the librarian to reset your password or click on the Forgot Your Password.
  • Once you have filled in your username and password, click on the Log In, you will be taken to your My Account page where you can manage many aspects of your library account.

 

Please remember that renewals are governed by certain circulation parameters and some items may not be renewable. Some of the reasons preventing renewal are:

    • The item is non-renewable
    • The item has already been renewed once
    • The patron’s record is blocked due to fines in excess of $10.00
    • There are holds on the item
    • The item is overdue

Manage My Account

You can change your library pin, update your phone number, check the status of your holds and more with My Account. My Account provides you detailed information on your library account.

Update your information

Log in using your library barcode and PIN number. Make changes to your contact information and preferences and select “Submit Change Request.” Changes in address will need to be verified at the library.

Change your PIN/password

Log in using your library barcode and PIN number. Change your PIN/password and/or username and select “Save.” Changes will take effect immediately.

Check what items you have out and renew items

Log in using your library card and PIN number. The due dates for the item/s will be listed under the Due Date column. You can also check how many renewals the item has left and, for items that do not automatically renew, renew items. To renew your item, check the box next to the item’s title and then select “Renew Selected Items.” Your item should renew. If the item does not renew, contact the Reference Desk.  If another person is waiting for the item, it cannot be renewed.

View your holds

To view what items you have on hold and the status of your hold, log in using your library card and PIN number. The item’s status will tell you whether the item is Held (ready to be picked up at the library), Active (the request has been submitted), or Pending (the item is on the way).

Pay your fees and fines

If you have fees or fines, you can pay off your balance online. Simply log in using your library card and PIN number, and follow the step-by-step procedures for paying your fees and fines with a credit card.

To begin:   Log into your library account

Having Trouble Logging In?

Mis-typed or Incorrect Username or Password:
Be sure that your CAPS Lock Key is off.
Re-enter your Username and Password.

Expired Account:
Your library card has an expiration date. The expiration date prompts us to confirm your contact information and change anything that has changed.

Computer Settings Prevent Access:
Sometimes the internet security settings on a patron’s desktop or laptop computer will prevent successful login. Try adding https://longmeadow.cwmars.org/eg/opac/login?  to your list of trusted sites to solve this problem.

Computer Firewall Settings Can Prevent Access:
Sometimes the firewall settings on a patron’s computer will block successful login. The solution to this will vary, depending on which firewall is installed and operating.

Password Error:
Occasionally, a patron’s password is incorrectly changed. This can be remedied by contacting the library.

Attempting to Log in at the Wrong Web Site:
The correct catalog address is https://longmeadow.cwmars.org/eg/opac/home You can link to the catalog from the library website.

Incorrect Barcode Number:
Inactive card numbers cannot be used to log in, contact the Library to verify that your barcode number is active.

Patron Account Blocked or Barred:
Patron account can become BLOCKED or BARRED for a variety of reasons. Contact the library for information.

If you have any questions, please call the Reference Desk at (413) 565-4181 Ext. 1620.