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Get a Library Card

Your library card is the key to borrowing materials, downloading e-books, audio books, and music, using our research databases and online learning tools, and much more.  Your Storrs library card will also allow you to borrow at any C/WMARS (Central/Western Massachusetts Automated Resource Sharing) library.

Anyone who is a resident of Massachusetts or owns property in the state and can provide acceptable identification and proof of the current home address may apply and receive a library card. Click here for the printable registration form or pick one up at the library circulation desk.

While Storrs Library is closed due to the COVID-19 Pandemic, we are pleased to extend virtual library card sign ups to Longmeadow residents. Please complete our online application for a Full Service Library card and we will be in touch with you as we are able.

Examples of Acceptable Identification Include:
  • Driver’s license with current address
  • Massachusetts ID card
  • School ID
  • A combination of any photo ID card , and if that is lacking the current address*, documentation of the current address (examples – utility bill, eBill, imprinted bank check, official school schedule, etc.)
*A post office box or business address in not sufficient; a current residential address is required.

Patrons under the age of 18 must have a parent or guardian sign the application for a library card.

Bay Path students are eligible for a library card. Students must supply a home address in addition to the local college address. All Bay Path student cards expire at the end of each academic year.

There is no charge for a library card.

Note:  Storrs Library is a member of the CWMARS network.  Materials at any member library may be borrowed using a card from any CWMARS library.

Out of State Registration Policy:

As of November 19, 2020, all out of state cardholders including new registrations and re-registrations will be assessed a $35.00 biennial fee upon registration or renewal.  Note:  A waiver may be applied under the circumstances, provided proper documentation is presented:

  1. Longmeadow taxpayers who present a copy of their current Longmeadow tax bill.
  2. Employees of the Town of Longmeadow who present a pay stub.
  3. Volunteers in a Longmeadow Town Department who bring in a note from their supervisor.
  4. Donors to Storrs Library and Friends of Storrs Library who have made a contribution of $35.00  within the current fiscal year (July1 – June 30).  A receipt or cancelled check must be presented.

This policy applies mainly to Connecticut residents who live in close neighboring communities to Longmeadow or those who meet the requirement listed above.  All requests for out-of-state privileges at the Storrs Library will be reviewed on a case-by-case basis.  Storrs Library staff reserve the right to refuse or rescind out-of-state privileges at any time.

Lost your card?  Please report your lost card as soon as possible

Borrow

To borrow materials from Storrs Library, you must have a valid Storrs Library or C/WMARS System card. You must have your card with you to borrow materials, and your account must be in good standing.

Loan Periods

  • Adult New Fiction and New Nonfiction, 14 days
  • Fiction and Nonfiction, 21 days
  • Periodicals, 7 days
  • Compact Discs, 21 days
  • Books on CD, 21 days
  • DVDs, 7 days
  • Multimedia Kits, 14 days
  • Museum and Park Passes, 2 days
  • E-readers, 21 days

Circulation Limits

Patrons are welcome to take out up to 50 items system-wide. System-wide circulation of certain item types is limited as follows:

  • DVDs, 20 per card
  • Books on CD, 20 per card
  • Compact Discs, 20 per card

Borrowed items may be returned to the library’s book depository slot, near the front door, during open hours of operation, or to any member library of the C/WMARS System.

Renewals

All items, except multimedia, electronic devices, museum and park passes, and certain interlibrary loan materials, may automatically renew once through the CWMARS network provided there are no outstanding requests for the renewal item.  Renewal periods are:

  • Adult New Fiction and New nonfiction, 14 days
  • All Fiction and Nonfiction, 21 days
  • All Books on CD, 21 days
  • All Compact Discs, 21 days
  • All DVDs, 7 days

Holds

Many items may be reserved online or at the Reference Desk or Children’s Services Information Desk.  When the requested items arrives, the Library will notify patron by email or telephone and retain the item for up to one week.  Throughout the COVID pandemic, holds may be extended.  The maximum number of holds on a patron’s record at one time is 20.  If you wish to have another person(s) pick up your holds, please download and fill out the Hold Pick Up Authorization Form and return to the library

Interlibrary loan

If the item you are looking for is not owned by C/WMARS, it may be possible to get it from another library system through the library’s Interlibrary loan service. Please inquire at the Reference Desk for help or click Commonwealth Catalog at the bottom of page when searching the catalog.

Requesting materials

You may request materials for purchase that are not available through C/WMARS or Interlibrary loan at the library or online.

Fines*

Due to the COVID pandemic, the Board of Trustees have decided to waive all overdue fines on materials owned by the Richard Salter Storrs Library, until at least December 31, 2021.  If the Library materials are lost, patrons will continued to be billed for replacement costs.

Patrons who are sixty (60) years or older are considered senior citizens and are exempt from overdue fines.

CWMARS established fine rates for libraries charging fines are:

  • DVDs’ $1.00 per day per item to a maximum of $5.00
  • Books, $0.10 per day per item to a maximum fine of $3.00
  • Paperbacks and Periodicals, $0.10 per day per item to a maximum fine of $1.00
  • Compact Discs, $0.10 per day per item to a maximum fine of $3.00
  • Books on CD, $0.10 per day per item to a maximum fine of $3.00
  • eReaders, $1.00 per day up to a maximum fine of $25.00

Replacement Fees:  

Material lost or damaged will be assessed a replacement fee.  Refunds will be given upon the return of materials in good condition within 2 weeks of payment.

*ADDITIONAL INFORMATION

FINES AND FEES POLICY – A public library exists to serve the community and is based on the concept of sharing resources.  When one person violates that principle by retaining materials beyond the established limits, that person takes unfair advantage of the community as a whole.  Patrons are encouraged to follow lending loan periods and return materials on time.  Upon return of late items, you will not be charged fines, but may make a donation if you choose.

APPLICATION – This policy applies to Richard Salter Storrs owned materials only.  Materials borrowed via other libraries may still be subject to fines.

REPLACEMENT COST FOR MATERIAL (SUBJECT TO ADJUSTMENT) –

Hardcover books  $20, Paperback books $10, Board books $10, Book pack $80, Big book $20, Magazines $5, Kit $40, Playaway $40, Launchpad $100, Kindle $50-$100, ChromeBook $200, iPad $300, Museum Pass $100-$250, Audiobooks $30, Music CDs $15, DVDs $15.

Fines and Fees may be paid online or at the library.

Renew

Using your library card number and PIN, you can log into your account to view your library record.

  • Enter your Library Card Barcode (no spaces) in the Username Box. The username is case sensitive.
  • Enter your PIN as it was given to you when you registered for your library card. If you cannot remember your password, contact the Library Reference Desk ( 413-565-4181 Ext. 1620) and ask the librarian to reset your password or click on the Forgot Your Password.
  • Once you have filled in your username and password, click on the Log In, you will be taken to your My Account page where you can manage many aspects of your library account.

 

Renewals

All items, except multimedia, electronic devices, museum and park passes, and certain interlibrary loan materials, may automatically renew once through the CWMARS network provided there are no outstanding requests for the renewal item.  Renewal periods are:

  • Adult New Fiction and New nonfiction, 14 days
  • All Fiction and Nonfiction, 21 days
  • All Books on CD, 21 days
  • All Compact Discs, 21 days
  • All DVDs, 7 days

Please remember that renewals are governed by certain circulation parameters and some items may not be renewable. Some of the reasons preventing renewal are:

    • The item is non-renewable
    • The item has already been renewed once
    • The patron’s record is blocked due to fines in excess of $10.00
    • There are holds on the item
    • The item is overdue

Manage My Account

You can change your library pin, update your phone number, check the status of your holds and more with My Account. My Account provides you detailed information on your library account.

Update your information

Log in using your library barcode and PIN number. Make changes to your contact information and preferences and select “Submit Change Request.” Changes in address will need to be verified at the library.

Change your PIN/password

Log in using your library barcode and PIN number. Change your PIN/password and/or username and select “Save.” Changes will take effect immediately.

Check what items you have out and renew items

Log in using your library card and PIN number. The due dates for the item/s will be listed under the Due Date column. You can also check how many renewals the item has left and, for items that do not automatically renew, renew items. To renew your item, check the box next to the item’s title and then select “Renew Selected Items.” Your item should renew. If the item does not renew, contact the Reference Desk.  If another person is waiting for the item, it cannot be renewed.

View your holds

To view what items you have on hold and the status of your hold, log in using your library card and PIN number. The item’s status will tell you whether the item is Held (ready to be picked up at the library), Active (the request has been submitted), or Pending (the item is on the way).

Pay your fees and fines

If you have fees or fines, you can pay off your balance online. Simply log in using your library card and PIN number, and follow the step-by-step procedures for paying your fees and fines with a credit card.

To begin:   Log into your library account

Having Trouble Logging In?

Mis-typed or Incorrect Username or Password:
Be sure that your CAPS Lock Key is off.
Re-enter your Username and Password.

Expired Account:
Your library card has an expiration date. The expiration date prompts us to confirm your contact information and change anything that has changed.

Computer Settings Prevent Access:
Sometimes the internet security settings on a patron’s desktop or laptop computer will prevent successful login. Try adding https://longmeadow.cwmars.org/eg/opac/login?  to your list of trusted sites to solve this problem.

Computer Firewall Settings Can Prevent Access:
Sometimes the firewall settings on a patron’s computer will block successful login. The solution to this will vary, depending on which firewall is installed and operating.

Password Error:
Occasionally, a patron’s password is incorrectly changed. This can be remedied by contacting the library.

Attempting to Log in at the Wrong Web Site:
The correct catalog address is https://longmeadow.cwmars.org/eg/opac/home You can link to the catalog from the library website.

Incorrect Barcode Number:
Inactive card numbers cannot be used to log in, contact the Library to verify that your barcode number is active.

Patron Account Blocked or Barred:
Patron account can become BLOCKED or BARRED for a variety of reasons. Contact the library for information.

If you have any questions, please call the Reference Desk at (413) 565-4181 Ext. 1620.